Don't Despair! We can fix this!

Can't get on the server? Try this:

Compare audio inputs and outputs

• Check Windows audio
  1. Click on the Start key in the lower left hand corner
  2. Click on the Gear
  3. Choose System
  4. Note the names in the "Choose your output device" and "Choose you input device" boxes
• Check Jamulus audio
  1. Open Jamulus
  2. Choose the Settings window
  3. Check that the same names are listed in the "Input Channel Mapping" and "Output Channel Mapping" boxes
• If the names are not the same
  1. Click the ASIO Setup button near the bottom left
  2. The lighted boxes are on/off switches for the various possible inputs and outputs.
     Click the boxes which correspond with the Windows settings
• If that didn't work, email or call for help

Can't hear through your headphones on your Windows laptop? Try this:

Check headphones settings in Windows

• Check Windows settings

  1. Make sure your stereo headphones are plugged in. (the mini plug should have three bands)
  2. Click on the Start key in the lower left hand corner
  3. Click on the Gear
  4. Choose System
  5. Make sure the "Choose your output device" says "headphones". If not, change it.
  6. Click the little speaker in the right hand system tray
  7. Do the same there (you would think they would be the same, but not necessarily)

• Check Jamulus settings
  1. Open Jamulus and open the Settings window. (Choose View, Settings)
  2. The "Output Channel Mapping" boxes should read "Headphones" (or something like that)
  3. If not, change it to read "Headphones"
  4. If that didn't work, email or call for help

There are many other things that could go wrong, as you can imagine--too many to cover here. But...we will solve the problem!

For more help:

Mark Reppert (Windows guy) - markreppert@gmail.com

Michael Zuzel (Mac guy) - michaelzuzel@gmail.com